How to fix Google Duo not working? | Not responding | Not opening

How to Fix Issues on Google Duo

Technology has made our lives easier than before. With the help of technological advancements connectivity is not an issue nowadays. Any one from any geographical location and time zone can contact anyone just with a touch on their smart gadgets. For example, even few years back if you were not physically present at a birthday party, you were most likely to miss all the fun. Though the concept of video calling was already there few years back, this facility was quite expensive and was not largely available to the mass. But now all smart phones offer us the facility of video calling which enable us to see our loved ones without even being physically present there.

What is Google Duo?

Video calling is one of the most widely used services of a smart phone. If you own a smart phone and have already used this service, you will know that there are different apps available on Windows, Android and iOS platform for this service. By installing these apps on your smart phone, you can make a video call. Google Duo is a video calling app provided by Google. With the help of Google Duo, you can practically video call any one on your contact list. And as it comes with an end-to-end-encryption, it is quite safe to use it. Generally, Google Duo works good on a smart phone, but if you face the trouble of Google Duo not working, going through this article may help you.

The Features of Google Duo 

Google Duo comes with lots of innovative features which make the app the more attractive and easy to use than any other app of similar kind. One of the most important features of Google Duo is that it provides high quality video calling. But if your network connection is poor, the video quality gets degraded but the call does not get interrupted. The most innovative feature of Google Duo is it’s ‘Knock Knock’ feature. With the help of this feature you get the preview of the caller. It is a feature that makes the app more interesting and fun. All these features all work perfectly, but sometimes people often face the issue of Google Duo not working. If you are having the same issues, please follow the following steps to have better experience on Google Duo.

The Connection Issues of Google Duo App

If you having trouble making video calls from your Google Duo app, there may be several issues. Sometimes because of connection issue people face trouble in their app. You can do the following things if there is some connectivity issue:

  • Firstly, check whether your internet connection is on or not. In order to do so, you have to check the Wi-Fi and mobile data settings.
  • If your internet connection is on but you are still facing the same problem then consider restarting the app.
  • If restarting the app does not solve the problem then consider restarting the device itself. Generally, after restarting the device the issue gets resolved.

How to Fix Audio and Video Issues on Goole Duo

Many people often face video and audio issues on Google Duo. If you face this issue, you may find it difficult to make a video or audio call from your Google Duo app. If you follow the following steps, the problem may get resolved:

  • Firstly, check whether your camera or microphone is blocked by your finger or not. If you block the camera or microphone, the audio and video service will automatically get interrupted. In that case, you know what you have to do.
  • If everything is fine with your camera or microphone, check whether your internet connection is strong or not.
  • If the problem still persists you can contact the Google Duo toll free number to avail some professional help.

How to Fix the Quality of Audio and Video Call on Google Duo

Sometimes the quality of audio and video call gets reduced automatically. It mainly happens because of two reasons. If your internet connection is poor or if the battery of your device is running low. In such case, try the following:

  • If your battery is low, charge your battery.
  • If your internet connection is poor, consider switching to a better network.


User Name Nov 14,2018 at 12:30pm

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